Re: Citrix and JAWS 16 question

Walker, Michael E

Thank you, Michael! I have the remote access license. I will give your tips a try.




From: [] On Behalf Of Michael Mote
Sent: Tuesday, November 7, 2017 7:59 AM
Subject: Re: Citrix and JAWS 16 question


Hi Michael!  Citrix and JAWS play very well, if you have it configured correctly.  First of all, you will need to have a remote access license.  This is different than the regular JAWS license, and costs around 200 dollars.  With respect to your issue, in order to make sure that all of the key commands go to the server, you will need to make sure that the virtual desktop is displaying in full screen mode.  You accomplish this by first pulling up the Virtual desktop or the server, and then pressing control, plus Alt, plus Pause on your computer.  Be mindful that many laptop computers do not have a pause button, so you may need to use a regular desktop keyboard for this.  Once you press Control, Plus Alt, plus Pause, a menu will come up with several options.  You’re looking for the full screen option.  Press enter to activate it.  You should only have to do this once.  From then on, the setting will be remembered, or at least it has been for me.  I hope this helps!




From: [] On Behalf Of Walker, Michael E
Sent: Tuesday, November 7, 2017 8:52 AM
Subject: Citrix and JAWS 16 question




These days, how well do you find JAWS 16 to work with Citrix? A common problem I had in the past was that when I pressed the Windows key to get to the start menu on the server, it brought up the start menu on my PC instead. How did you wind up directing all commands to the server? I would like to hear from multiple individuals who have used Citrix.


Thank you,


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