found the bottom of file settings in keyboard manager.
i don't know but i have never made any changes to the keyboard managers.toggle quoted messageShow quoted text
it appears it is makeing these changes all by themselves.
for me i found the settings.
be sure to make a copy of the original file just in case it gets messed up.
then you can delete the original jkm files and rename the copies back.
open the keyboard manager with jaws key 8.
then make sure you are on the default settings.
in the default.jkm
check for bottom of file. if it says bottom of file down arrow delete it.
then look for say next line. with me it was not defined.
also when i tried to change key stroke from the pull down menu it said it was
but i was able to use new keystroke on it and was able to change it this way to
say next line and set it to the down arrow. then unchecked desktop only.
Sent: Wednesday, October 25, 2017 11:36 AM
Subject: Problem trying to repair Jaws 18 before upgrading to V 2018
So, I’ve been dealing with this issue since Jaws 18 was put out on 9/26/17.
Along with the Outlook address thing that later got fixed, I was having trouble
when replying or forwarding message in Outlook. Arrowing down was not possible.
Jaws would behave as though I was at the bottom of the screen. Even if I
arrowed up once and then tried going back down to the line I was previously at,
I’d encounter that same barrier. Navigating the message body of text with the
read by paragraph or sentence commands, Jaws worked as always. It was just the
read/navigate by line that was giving me problems.
VFO tech support emailed me instructing that I should try doing a Jaws repair.
Do the copy path from my JFW .exe file and add the / type repair at the end in
the run dialog box.
As I saw that Jaws 2018 came out today, I figured I’d try to get this resolved.
I for one reason or another hadn’t had the chance to go through with the
repair, but figured I should try addressing it before upgrading to JFW 2018.
In any event, I went through the repair process earlier today and along with
all the other typical Jaws chatter when doing an installation (I was using a
JFW.exe file from October that addressed the Outlook issue), I heard Jaws say
something about a sentinel system driver not being copied. By the end of the
process I then got the following error message:
The JAWS setup package could not install the required component
JAWSRepair. The process will now exit.
I already wrote VFO back about this, but as it’s Jaws 2018 release day, I don’t
expect a follow up any time soon as I’m sure they’ll be dealing with all sorts
of stuff related to that.
Anyone have an idea on what this is or how to fix it?