I didn’t think that audio ducking has been working for a while.  I remembered that they had disabled that in previous updates, but I don’t think that they had fixed it.

Melissa

Thanks, Randy. I found and disabled the sound effects checkbox in my

sound card properties, but I can't find anything in the jaws setup

wizard about audio ducking. The problem is still occurring. I will

definitely be calling FS back, but if you can give me specific

direction for where to find the checkbox in the meantime, i'd

appreciate it.

Laura

On 10/20/17, Randy Barnett <randy@...> wrote:

> Hi, make sure audio ducking is turned off.

> insert + J then help then startup wizard. Go through  the wizard and

> look for audio ducking make sure it is unchecked.

> Second go to sound.

> Windows key type sound. you may have to arrow down to get just "sound".

> then press enter.

> Highlight the default audio device. It says default after it.

> tab to Properties press enter.

> Ctrl + tab to effects or enhancement.

> tab to disable all effects or enhancements.

> Make sure it is checked. then tab to OK. press enter.

> 

> FS shold have gone through tis with you. You may consider calling back

> and talking to a manager and explaining the sutuation and the fixes

> suggested here and ask why you were told  they had no suggestions....

> 

> On 10/20/2017 2:22 PM, Laura Wolk wrote:

>> Hello,

>> 

>> I recently reinstalled Jaws 18 on a win10 machine, and the sound keeps

>> intermittently cutting in and out. For instance, if I scroll line by

>> line, the first word or so of the lines will sometimes be inaudible.

>> This does not seem to happen when I'm playing other sounds, such as

>> streaming music. I have checked my soundcard drivers using windows

>> update, and it tells me they are up to date. I called Freedom

>> Scientific, and was (shockingly) told that they had no suggestions. I

>> also think the problem is most acute when headphones are plugged in,

>> but I'm not certain about that.

>> 

>> Any help would be appreciated.

>> 

>> Laura

>> 

>> On 10/20/17, Sieghard Weitzel <sieghard@...> wrote:

>>> Another shortcut is

>>> Control+Numpad+, that is basically Control+PC Cursor. It will bring up

>>> the

>>> insert menu, then Alt+r will insert an entire row, Alt+C an entire

>>> column

>>> and you don’t even have to press the numlock for this to work.

>>> 

>>> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Van

>>> Lant,

>>> Robin via Groups.Io

>>> Sent: Friday, October 20, 2017 11:10 AM

>>> To: main@jfw.groups.io

>>> Subject: Re: how to insert row in excel

>>> 

>>> Even easier, Excel remembers the old menu commands in many cases. So,

>>> Insert

>>> I,  then r for row or c for column works, too.

>>> 

>>> 

>>> 

>>> 

>>> From: main@jfw.groups.io<mailto:main@jfw.groups.io>

>>> [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan

>>> Sent: Friday, October 20, 2017 11:33 AM

>>> To: main@jfw.groups.io<mailto:main@jfw.groups.io>

>>> Subject: Re: how to insert row in excel

>>> 

>>> Alt H, I, R

>>> 

>>> From: main@jfw.groups.io<mailto:main@jfw.groups.io>

>>> [mailto:main@jfw.groups.io] On Behalf Of Mark Furness

>>> Sent: October 20, 2017 10:25 AM

>>> To: main@.....io<mailto:main@jfw.groups.io>

>>> Subject: how to insert row in excel

>>> 

>>> I created a sheet in excel 2007

>>> And need to place an additional  row

>>> But can not find how to do that.

>>> Alt I does not give me the option.

>>> Nor clicking insert after hitting alt gives me the option.

>>> What am I missing?

>>> Running windows 10, 17.o9 jaws 2018 beta 3

>>> All help is appreciated

>>> Mercy without repentance is license

>>> 

>>> 

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