sorry if you've already mentioned this, but what version of JAWS are you using?
I think audio ducking is only available in version 18 and up.

I found nothing called "audio ducking." I found a setting called

"lower the volume of other programs while Jaws is speaking," which I

take to be the same thing. The box is unchecked, but the problem

persists. Any other ideas?

Laura

On 10/23/17, Melissa Stott <mstott69@...> wrote:

I didn’t think that audio ducking has been working for a while.  I

remembered that they had disabled that in previous updates, but I don’t

think that they had fixed it.

Melissa

From: Laura Wolk

Sent: Monday, October 23, 2017 7:59 AM

To: main@jfw.groups.io

Subject: Re: Jaws Sound Cutting Out

Thanks, Randy. I found and disabled the sound effects checkbox in my

sound card properties, but I can't find anything in the jaws setup

wizard about audio ducking. The problem is still occurring. I will

definitely be calling FS back, but if you can give me specific

direction for where to find the checkbox in the meantime, i'd

appreciate it.

Laura

On 10/20/17, Randy Barnett <randy@...> wrote:

Hi, make sure audio ducking is turned off.

insert + J then help then startup wizard. Go through  the wizard and

look for audio ducking make sure it is unchecked.

Second go to sound.

Windows key type sound. you may have to arrow down to get just "sound".

then press enter.

Highlight the default audio device. It says default after it.

tab to Properties press enter.

Ctrl + tab to effects or enhancement.

tab to disable all effects or enhancements.

Make sure it is checked. then tab to OK. press enter.

FS shold have gone through tis with you. You may consider calling back

and talking to a manager and explaining the sutuation and the fixes

suggested here and ask why you were told  they had no suggestions....

On 10/20/2017 2:22 PM, Laura Wolk wrote:

Hello,

I recently reinstalled Jaws 18 on a win10 machine, and the sound keeps

intermittently cutting in and out. For instance, if I scroll line by

line, the first word or so of the lines will sometimes be inaudible.

This does not seem to happen when I'm playing other sounds, such as

streaming music. I have checked my soundcard drivers using windows

update, and it tells me they are up to date. I called Freedom

Scientific, and was (shockingly) told that they had no suggestions. I

also think the problem is most acute when headphones are plugged in,

but I'm not certain about that.

Any help would be appreciated.

Laura

On 10/20/17, Sieghard Weitzel <sieghard@...> wrote:

Another shortcut is

Control+Numpad+, that is basically Control+PC Cursor. It will bring up

the

insert menu, then Alt+r will insert an entire row, Alt+C an entire

column

and you don’t even have to press the numlock for this to work.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Van

Lant,

Robin via Groups.Io

Sent: Friday, October 20, 2017 11:10 AM

To: main@jfw.groups.io

Subject: Re: how to insert row in excel

Even easier, Excel remembers the old menu commands in many cases. So,

Insert

I,  then r for row or c for column works, too.

From: main@jfw.groups.io<mailto:main@jfw.groups.io>

[mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan

Sent: Friday, October 20, 2017 11:33 AM

To: main@jfw.groups.io<mailto:main@jfw.groups.io>

Subject: Re: how to insert row in excel

Alt H, I, R

From: main@jfw.groups.io<mailto:main@jfw.groups.io>

[mailto:main@jfw.groups.io] On Behalf Of Mark Furness

Sent: October 20, 2017 10:25 AM

To: main@jfw.groups.io<mailto:main@jfw.groups.io>

Subject: how to insert row in excel

I created a sheet in excel 2007

And need to place an additional  row

But can not find how to do that.

Alt I does not give me the option.

Nor clicking insert after hitting alt gives me the option.

What am I missing?

Running windows 10, 17.o9 jaws 2018 beta 3

All help is appreciated

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