Re: Jaws Sound Cutting Out

Jonas Voll

This is a known problem!
You can

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: [] On Behalf Of Laura Wolk
Sent: Monday, October 23, 2017 8:23 AM
Subject: Re: Jaws Sound Cutting Out

I found nothing called "audio ducking." I found a setting called "lower the volume of other programs while Jaws is speaking," which I take to be the same thing. The box is unchecked, but the problem persists. Any other ideas?


On 10/23/17, Melissa Stott <> wrote:
I didn’t think that audio ducking has been working for a while. I
remembered that they had disabled that in previous updates, but I
don’t think that they had fixed it.


From: Laura Wolk
Sent: Monday, October 23, 2017 7:59 AM
Subject: Re: Jaws Sound Cutting Out

Thanks, Randy. I found and disabled the sound effects checkbox in my
sound card properties, but I can't find anything in the jaws setup
wizard about audio ducking. The problem is still occurring. I will
definitely be calling FS back, but if you can give me specific
direction for where to find the checkbox in the meantime, i'd
appreciate it.


On 10/20/17, Randy Barnett <> wrote:
Hi, make sure audio ducking is turned off.
insert + J then help then startup wizard. Go through the wizard and
look for audio ducking make sure it is unchecked.
Second go to sound.
Windows key type sound. you may have to arrow down to get just "sound".
then press enter.
Highlight the default audio device. It says default after it.
tab to Properties press enter.
Ctrl + tab to effects or enhancement.
tab to disable all effects or enhancements.
Make sure it is checked. then tab to OK. press enter.

FS shold have gone through tis with you. You may consider calling
back and talking to a manager and explaining the sutuation and the
fixes suggested here and ask why you were told they had no suggestions....

On 10/20/2017 2:22 PM, Laura Wolk wrote:

I recently reinstalled Jaws 18 on a win10 machine, and the sound
keeps intermittently cutting in and out. For instance, if I scroll
line by line, the first word or so of the lines will sometimes be inaudible.
This does not seem to happen when I'm playing other sounds, such as
streaming music. I have checked my soundcard drivers using windows
update, and it tells me they are up to date. I called Freedom
Scientific, and was (shockingly) told that they had no suggestions.
I also think the problem is most acute when headphones are plugged
in, but I'm not certain about that.

Any help would be appreciated.


On 10/20/17, Sieghard Weitzel <> wrote:
Another shortcut is
Control+Numpad+, that is basically Control+PC Cursor. It will bring
insert menu, then Alt+r will insert an entire row, Alt+C an entire
column and you don’t even have to press the numlock for this to

From: [] On Behalf Of
Van Lant, Robin via Groups.Io
Sent: Friday, October 20, 2017 11:10 AM
Subject: Re: how to insert row in excel

Even easier, Excel remembers the old menu commands in many cases.
So, Insert I, then r for row or c for column works, too.

[] On Behalf Of Kevin Hourigan
Sent: Friday, October 20, 2017 11:33 AM
Subject: Re: how to insert row in excel

Alt H, I, R

[] On Behalf Of Mark Furness
Sent: October 20, 2017 10:25 AM
Subject: how to insert row in excel

I created a sheet in excel 2007
And need to place an additional row But can not find how to do
Alt I does not give me the option.
Nor clicking insert after hitting alt gives me the option.
What am I missing?
Running windows 10, 17.o9 jaws 2018 beta 3 All help is appreciated
Mercy without repentance is license

This communication may contain privileged and/or confidential
It is intended solely for the use of the addressee. If you are not
the intended recipient, you are strictly prohibited from
disclosing, copying, distributing or using any of this information.
If you received this communication in error, please contact the
sender immediately and destroy the material in its entirety,
whether electronic or hard copy. This communication may contain
nonpublic personal information about consumers subject to the
restrictions of the Gramm-Leach-Bliley Act. You may not directly or
indirectly reuse or redisclose such information for any purpose
other than to provide the services for which you are receiving the

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or
services from Key send an e-mail to with
'No Promotional E-mails'
in the SUBJECT line.

SonicWall identified this message as clean.
To manage your junk mail go to and logon with your domain userid and password.
If you consider this email to be spam please forward it to ''
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

Join to automatically receive all group messages.