The issue I would like to put before this
expert and experienced group of JAWS users is as follows.
If I speed up JAWS to the rate I have used
for years (50% (AKA speed 96) on the JAWS scale), the usual
clarity of the Eloquence voice degrades under certain
circumstances, resulting in the first letter or syllable
becoming vague and indistinct, and uncertain to the point
where I too often need to resort to that command to have JAWS
give the military alphabet thing, a for alpha, b for bravo,
etc. This really slows me down when writing or editing in
Word or on Outlook, and I do a lot of writing and editing!
This problem was present from the beginning
on my new Asus brand laptop, which is fairly robust in terms
of speed and ram, way more RAM than I had on my previous
computers, and this problem did not exist. I am running JAWS
17, the final release, and the very latest update to Windows
At the suggestion of Freedom Scientific
tech support, I first updated the drivers for the 2 built-in
sound cards that came standard on the machine. I also
confirmed that the sound card special effects were turned
off. No improvement. By the way, I had Microsoft remote in
and handle those sound card driver updates since I live alone,
and was concerned I could lose all sound, and have to go find
a working pair of eyes to walk them through getting one of the
sound cards speaking!
FS tech support then remoted in to my
machine, and ran what they described as an especially thorough
and deep version of the JAWS repair feature. Problem still
there; I cannot run JAWS at my usual speed, I have to slow it
down, and the problem disappears. Ironically, it acts as if I
had a really old and slow computer, where the opposite is the
FS support then suggested trying other JAWS
voices, while acknowledging that Eloquence was normally what
folks found to be the most responsive and clear when run at my
speed, which is around 50.
With the above in mind, what available JAWS
voices, if any, would have the best chance of working for my
FS support, as usual, suggested I try
version 18. At least this time they first checked and noted I
did not have JAWS rights past version 17, and did not push me
to try JAWS 18 or 2018. I would, for cost reasons, prefer to
get JAWS 17 working the way it did on all my previous
computers! If trying other voices does not work, then I will
try 18 and 201, in demo mode.
So, any voice recommendations are greatly
appreciated. If you think I should instead buy and try a USB
sound card, do you have a recommendation on a good USB sound
card that does not cost a fortune?
Thanks in advance for any suggestions.