Re: Jaws saying punctuation that is not on screen


I suspect that the updated program that is used to create the PDF
reports is inserting or creating extraneous characters that are strange
because if you place the PC cursor on the invisible question symbol and
press numpad 5 three times quickly, you hear "character 55358". the
normal question mark is 63. and I'd also think the other characters you
mentioned would have strange character values as well. I would suggest
to either make a dictionary entry to filter out the pronunciation of
these extra ordinary symbols or bring this issue to the attention of the
manufacturer's of the program used to create the PDF reports and explain
the issue and impact it has on your work. or do both.

in the meantime, to add a dictionary entry, you can either:

1. move the PC cursor to the mysterious character, press shift+right
arrow to select, press control+c to copy it to the clipboard.
now press insert+d to open the dictionary manager, and add an entry,
pressing control+v for the actual word and pressing the spacebar for
it's replacement. just try it with one symbol to see if it works. if not:

2. you'll have to try using the character value for the actual word. I
am not sure on doing this because I don't know if the value needs to be
preceded by a slash or some other character like perhaps a caret.

the other suggestion leads to ask a question? do you know what the
setting for graphics is set to? this maybe a simpler suggestion before
trying the others mentioned. if you don't know:

when the report is open in Reader DC, press insert+v, type graphics,
down arrow once, and listen to what the level is set to. if it does not
say labeled, press the spacebar until it does and press enter to save
the change. now see if the mysterious symbols are still spoken or gone.

-------- Original Message --------
From: Shannon [mailto:shannon@...]
Sent: Monday, Sep 11, 2017 9:20 AM EST
Subject: Jaws saying punctuation that is not on screen

Hi all,

I know a little of what my problem is but… I don’t know how to work
around it.

We have a program that generates reports into a PDF format. This program
has been updated in the last week or so. I didn’t notice this last week
but I am noticing it now.

When I run one of these reports Jaws is reporting a Question Mark after
many of the words that are presented in a line populated by a criteria
in put or a data field.

I have used WE on these same resulting pdfs and I am not hearing the
Question marks read back.

I opened older reports generated by the older system and there jaws is
not saying the question marks as it is in todays reports.

I had visual verification that there are no marks on the screen to see
in either the older reports or the new reports.

And, yes I have unloaded and reloaded jaws no change. And, yes I have
restarted the computer. This is Jaws 18, Windows 10 1703, and Adobi
reader DC.

First question What is jaws reading? Why is it now saying these things?

I think they must be some sort of place holder generated but why now is
Jaws reading them?

The report “looks” exactly as it did before.

If I can’t figure out how to make the report not use this how do I keep
jaws from saying the invisible punctuation marks?

Like I said this just happened today. Did something happen to an update
someware else like Adobi Reader or Windows itself that would have caused
this change?

I doubt it due to the older reports reading correctly but.

How can I stop jaws from reading these invisible marks?

I’ll use the speech history to show you all what it is that I am hearing
and paste it below.

NOTE the vertical tab and bullet that is being spoken in the history is
only in the history. It is not happening during the reading of the PDF.

Here is an example of to days report.

no links
dwyer FieldNotes.pdf
Bartch Roofing Co., Inc. Field Note List
317505: Ameristar Casino Wed, 9/6/2017 3:18 PM Entered by JAMES SCOTT DWYER
317504: Gateway School Wed, 9/6/2017 3:19 PM Entered by JAMES SCOTT DWYER

Here is a report that is older.

717052 Izakaya Ren Sushi aug 13 - aug 19 FieldNotes.pdf
717052 Izakaya Ren Sushi aug 13 - aug 19 FieldNotes.pdf
Created on Tuesday, Aug 22, 2017
Bartch Roofing Field Note List
Field Notes entered between 8/13/2017 and 8/19/2017
717052: Izakaya Ren Sushi Thu, 8/17/2017 10:48 AM Entered by TIHOMIR M
four leak areas in the dining room. Found holes on field material and
loose- cold welds on field seam material by the AC unit.
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