Re: Scanning Problem

Stanley Haupt

Hello Mike:


Thank you for your helpful suggestions. The steps that you provided for Openbook did bring back the recogniztion of the different scanners. This did restore the scanners within Openbook and DocuScanPlus.





From: [] On Behalf Of Mike B.
Sent: Wednesday, September 6, 2017 7:21 PM
Subject: Re: Scanning Problem


Hi Stanley,


It sounds like your scanner driver was possibly changed.  Try the following:

Go to the advanced menu with the keystroke, Alt + A.  Then press the letter, D, or arrow to, Device Selection, & press enter.  With Device Selection open tab 1 time into a list of available options.  Arrow up / down, & usually your scanner brand + WIA, is the the 1 to try first.  Tab to, Okay, & press enter to save & close.  Now go to, Settings, with the keystroke, Alt + G, & save there as well.
Take care.  Mike.  Go Dodgers!

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