Re: Jaws not finding content in word 2016

Pablo Morales

Hi Aleksander,

I don’t understand something  here. For what reason FS is going to invest time and money developing a function like insert + control + F , if the native  word function Control + F  works better?


From: [] On Behalf Of Dr. Aleksander Pavkovic
Sent: Thursday, August 24, 2017 7:55 AM
Subject: Re: Jaws not finding content in word 2016


Hi Pablo,


as far as I know, JAWS search (Insert+CTRL+F) in Word or all program windows except the web-like ones (browser, PDF) only searches for strings on the current screen. Therefore, CTRL+F works better there because by default, this function searches for the string in the entire document.


Best regards,




Von: [] Im Auftrag von Pablo Morales
Gesendet: Donnerstag, 24. August 2017 13:49
Betreff: Jaws not finding content in word 2016


Hi all,

The following problem is happening on 3 different computers running Jaws 18 last release on windows 10, and word 2016 office 365.

When I have a word document opened, and I press insert + control + F to find a string. When I press enter to start the find function, 90% of the times jaws says, string not found.

However I know that that string is there so I try to use the word find function, pressing control + F, then I press enter.

Yes, using the find function on word, I am finding strings that jaws  is not able to find.

What is happening here? Why the find function  in jaws is not working consistently?

Thanks for all,


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