Re: Erasing a computer's data
Melissa Stott <mstott69@...>
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I have had this happen a few times. So, when I get the prompt that windows needs to restart, I close out the update utilities, then go to the start menu and restart that way.
Sent from Mail for Windows 10
From: Dave Durber
Sent: Saturday, August 12, 2017 4:27 PM
Subject: Re: Erasing a computer's data
I tried using the Windows 10 Update Utility to update one of my Windows 7 Professional computers, with no success.
The Update Utility downloaded Windows 10 and installed it on the computer. However, After I got the prompt, which said that windows needed to restart to complete the installation and that Windows might have to restart several times, I pressed ENTER to restart the computer.
Well, I have no idea what happened after that. I left the computer alone for about an hour and tried pressing the Windows key combination to start Narrator but, nothing, absolutely nothing. After another hour, I tried again to restart Narrator but, still nothing. So, I gave up and forced a hard shut down of the computer and after about 20 seconds or so, I turned the computer on again, only to find that the computer started in Windows 7 Professional as before.
My conclusion is that the Update Utility detected a problem during the reboot process, and got stuck at that point, never to complete its mission. And, of course, without sighted assistance, I will never know what the error was.
In order to make sure that any remnants of Windows 10 or its Update Utility did not remain on the system, I used Revo Uninstaller to first remove them from the computer, then I used CCleaner to check if there were any left over files and folders. Happily, there were not.
so, I have come to the conclusion for me at least, performing a fresh install will be the way to go.
For those who used the Windows 10 Update Utility with no problems or difficulties, congratulations, I am glad it worked for you.
Al, please let us know how the installation of Windows 10 goes for you, I for one, will be very interested.
Note 1: Do not bank on the Windows 10 installation, offering a choice of deleting/removing the old partition, before it partitions, formats and installs the new version of Windows. If it is like previous versions of the Windows setup procedure, If an existing partition is detected, do not be surprised if you are given the option to install Windows in whatever free space which is available on the drive. This is why I strongly suggest deleting any partitions on the drive first.
Note 2: If the computer has more than one Solid State Drive or hard drive connected to the motherboard or connected to any USB ports, disconnect them all, except of course, the drive on which you intend installing Windows, before turning on the computer and starting the installation from the bootable media.
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