Re: Broken Quick Settings


Lisle, Ted (CHFS DMS)
 

Makes you wonder why it worked at all. It should have broken from day
1, not when I installed the maintenance update.

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Farfar on Laptop
Sent: Tuesday, November 22, 2011 10:18 AM
To: The Jaws for Windows support list.
Subject: Re: Broken Quick Settings

Joni,

I think you've hit on the reason for your and Ted's problem. My XP was
updated to SP3 years ago so I would not have had any issues with the
lack of
that DLL. Microsoft often adds new functionality to any of its service
pack
releases and even in many of their interim patches.

For Windows 7 there are likely patches that have come out since its
inception that also add a DLL like that one.

This seems to be more a matter of you and Ted both having an operating
system that was behind one or more service packs or patches, and that
JAWS
13 was written to take advantage of an updated DLL neither of you had
yet.

And of course FS will not try to include all the necessary DLL in their
package -- that would make it a very large installation.

I ran into the same issue with an application needing a newer version of
the
Microsoft.Net Framework. Again a DLL that I needed to update. I followed
the
suggested link, downloaded from the MS site, and then went back to the
install.

Dave Carlson
Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area
----- Original Message -----
From: "Joni Colver" <earlybird@tampabay.rr.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Tuesday, November 22, 2011 07:03
Subject: Re: Broken Quick Settings


Ted, it did work for me. I have XP home and SP2.

Joni
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@ky.gov>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Cc: "Ted Lisle" <tlisle@juno.com>
Sent: Tuesday, November 22, 2011 9:21 AM
Subject: RE: Broken Quick Settings


Did it work? If it does, the tandem session probably won't be necessary.
I'd give a week's pay to know how I trashed it!

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Joni Colver
Sent: Tuesday, November 22, 2011 9:03 AM
To: The Jaws for Windows support list.
Subject: Re: Broken Quick Settings

Ted, I downloaded the first file. I assumed it was for a 32-bit
computer
since the next one said 64. This is the one I chose:

msxml6.msi
1.5 MB

http://www.microsoft.com/download/en/details.aspx?id=3988

I confess I have no idea what this file is and why I did not have it,
but
since the error message said it as the culprit, I decided I would
download
it and see what happened.

Hope you get things remedied, even though it is a minor issue in the
scheme
of things. Please post what FS advises.

Joni
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@ky.gov>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Tuesday, November 22, 2011 8:00 AM
Subject: RE: Broken Quick Settings


I followed the link, and encountered no fewer than 4 files, and I have
no idea which one would be appropriate. Besides, it's almost
inconceivable that, during the installation, I managed to delete a file
I'd be lucky to find with a Geiger counter. I'll have a day off on the
13th of next month, and would like to do a tandem session then with FS.
Mean time, everything else functions perfectly. If I have to customize
the response of an Excel sheet, I guess I'll have to load JAWS 10 until
then. The old adjust JAWS still works fine.

Ted

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt
Sent: Monday, November 21, 2011 3:40 PM
To: 'The Jaws for Windows support list.'
Subject: RE: Broken Quick Settings

Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for
the
record, I haven't received that error message. In case I do, I've saved
your
solution. Thanks.

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Joni Colver
Sent: Monday, November 21, 2011 8:03 AM
To: The Jaws for Windows support list.
Subject: Re: Broken Quick Settings

Ted, I just sent a message about this problem. The download to fix it
is
here:

http://www.microsoft.com/download/en/details.aspx?id=3988

Joni
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@ky.gov>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Monday, November 21, 2011 7:54 AM
Subject: Broken Quick Settings


Here's a strange one. Since upgrading my home machine to the last
build, Quick Settings no longer works. It works fine at the office.
The former was upgraded first from the DVD, and then the Internet
download. The latter went straight from 10 to the latest build of 13.
When I try to access Quick settings, I get a quirky error message about
the inability to access Ms XML 6.0. I tried repairing the installation
to no avail. Now that I remember, I installed from the thumb drive,
which had always worked before. Anyone ever seen this kind of thing?



Wish I could easily replicate the message, but it's difficult to copy
and paste. It's just an overlay, which disappears when you press okay,
and Virtual Viewer (or results viewer, as they call it now) doesn't
capture it. Performance seems otherwise unimpaired.



Ted



Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X
2054; Fax: (502) 564-2228.



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