Re: Web sites issue

Randy Barnett <randy@...>

On 7/27/2017 10:42 AM, Laura Richardson wrote:

Actually, I don’t know how to run a full scan or any other scan for that matter …… As far as the Malware scan I ran, I had great step by step instructions from a very good friend on how to start it and then I arranged for sighted help to stop by about an hour later and tell me what was on the screen …… Looks like I’ll be adding this to the list of things I need to learn ……






From: [] On Behalf Of Randy Barnett
Sent: Thursday, July 27, 2017 11:34 AM
Subject: Re: Web sites issue


Defender is always running but it is a good idea to do a full scan once in a while.
It sounds like you know how so I would do a full scan now.
On 7/27/2017 5:07 AM, Mike Ulrich wrote:


BTW: you should only have one anti virus program that stays running. If you have more than that, it’ll cause all kinds of problems.


I don’t know much about Windows Defender, as I run the old Microsoft Security Essentials. But it sounds like you might be virus and malware clear.


I’ll have to pass your question off to others on this list.

Sorry I couldn’t help.


From: [] On Behalf Of Laura Richardson
Sent: Thursday, July 27, 2017 7:58 AM
Subject: Re: Web sites issue


I ran a Malware scan a couple of weeks ago …… nothing found at that time.  Is Windows defender something I need to run a scan to check for this or does it automatically do this for me?  I don’t have any other virus protection software on this system.





From: [] On Behalf Of Mike Ulrich
Sent: Thursday, July 27, 2017 6:43 AM
Subject: Re: Web sites issue


Hi Laura, have you ran a scan lately?

Almost sounds like you might of picked up either a virus or some malware?


From: [] On Behalf Of Laura Richardson
Sent: Thursday, July 27, 2017 7:22 AM
Subject: Web sites issue




During the past few days, when I enter on a link from a web site for a specific page, sometimes I get a fairly long message saying something about “the security of this site cannot be verified”.  When this happens I cannot get it to go away; when I press alt + f4 or try to go back to the previous page Jaws just keeps repeating this message.  This morning it happened again and I kept pressing alt + f4 about six or seven times and finally it got me off the internet.


Sometimes this occurs and sometimes not.  The web sites I’m speaking of are ones that I’ve used regularly for a long time without any problems …… This does not happen every time and does not happen on all web sites.


One of the web sites is …… I go to this site, read the three day local forecast, and then click on extended forecast”.


Again, this problem does not occur every time and it does happen on some other web sites.  I’m using Jaws 18, Windows 10, and IE 11.  Does anybody have any thoughts on why this is happening?  Any suggestions are greatly appreciated.







click start then type defender click on it.Tab once then  arrow down to virus and threat protection. Click on it then tab until you hear advanced scan. Click on it. then tab until you hear full scan radio button checked. If this is not selected select it and then tab until you hear scan now button click on it.

after a while the results will appear and you can view them with the Jaws or touch cursor...

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