Re: Web sites issue

Carol Smith


This may sound over-simplified, but if you can not close IE11 with alt-f4, the simplest way to do it is to close it from within the task manager. I am running windows 7 so can not tell you how to do it if you are running windows 10, but here is what I do.

press control-shift-escape.
Press shift-tab once and left or right arrow until it says processes tab
tab once and you are in the running files tasks list
once you do this step once, task manager will stay in this setting until you change it

type the letter i and if it does not land on iexplorer, arrow down until it does
press alt-e to end the program and answer yes or OK

This will close out the program. Press the escape and the task manager will close.

This may seem like a lot of steps if you haven't done anything like this before, but it is easy and a small task worth remembering as it can come in handy quite often.


On 7/27/2017 1:54 PM, Laura Richardson wrote:
I'm not glad you're having the same problem but I'm glad it's not just me.
This just started a few days ago but it doesn't happen every time ......
Frustrating ......


-----Original Message-----
From: [] On Behalf Of Carolyn
Sent: Thursday, July 27, 2017 10:17 AM
Subject: Re: Web sites issue

I have the same complaint, and it is of recent onset.

Best from,


-----Original Message-----
From: [] On Behalf Of Laura
Sent: Thursday, July 27, 2017 7:22 AM
Subject: Web sites issue


During the past few days, when I enter on a link from a web site for a
specific page, sometimes I get a fairly long message saying something about
"the security of this site cannot be verified". When this happens I cannot
get it to go away; when I press alt + f4 or try to go back to the previous
page Jaws just keeps repeating this message. This morning it happened again
and I kept pressing alt + f4 about six or seven times and finally it got me
off the internet.

Sometimes this occurs and sometimes not. The web sites I'm speaking of are
ones that I've used regularly for a long time without any problems .. This
does not happen every time and does not happen on all web sites.

One of the web sites is .. I go to this site, read the three
day local forecast, and then click on extended forecast".

Again, this problem does not occur every time and it does happen on some
other web sites. I'm using Jaws 18, Windows 10, and IE 11. Does anybody
have any thoughts on why this is happening? Any suggestions are greatly


Join to automatically receive all group messages.