Re: Problem deleting files


hmmm, sounds like you have pressed enter on the
recycle ben and you have selected a file there to
open the properties of that file. you must find
the recycle ben on the desktop and at that point
press alt plus enter. you should then be able to
tab to the checkbox you are looking for.

Legend has it that on Saturday 7/22/2017 02:05 PM, Laura Richardson said:

I went to the recycle bin, pressed alt + enter,
and Jaws said I was on the general page. The
next step you give is to tab to the setting but
when I tab there are only three choices;
restore, okay, and cancel. I pressed escape and
closed the recycle bin …… Not sure why this is
and what I need to do to get to that particular setting.


From: [] On Behalf Of Bill White
Sent: Saturday, July 22, 2017 12:45 PM
Subject: Re: Problem deleting files

Hi, Laura. Part of your problem is because
something is not set correctly for the Recycle properties.

1. Find your Recycle Bin.
2. Press ALT plus ENTER to get into the properties of the Recycle Bin.
3. If you are in the General properties, which
is what usually comes up first, tab until you see the following setting:
Display delete confirmation dialog
4. Make sure this is checked with the SpaceBar.
5. Tab to Apply and Press Enter.
6. Tab to OK and press ENTER again.

That should get back the “Are you sure?” dialog
you should get when deleting a file.

The other problem is that JAWS is losing focus
when you are trying to delete the file, and you
are on a “Cancel button. This could be for a
download in progress, or a Cancel button for the deletion itself.

Bill White

[] On Behalf Of Laura Richardson
Sent: Saturday, July 22, 2017 10:36 AM
To: <>
Subject: Problem deleting files


Using a Dell laptop with Windows 10, Jaws 18, MS
Word 2016 …… What I describe below has been
happening since I got this computer less than two months ago.

Two different things are happening when I want to delete a file:
1. Sometimes when I press delete to get rid of
a file Jaws says nothing and I have to press alt
+ tab to get back to the documents and that file
is gone …… Jaws does not ask me if I’m sure I want to delete this file.
2. Sometimes when I press delete Jaws says
“this will cancel all transfers in progress” and
tells me to press the space bar …… Whether I
press the space bar or not Jaws repeatedly tells
me this message …… I have to press alt + f4
several times to make this go away so I can alt
tab back to the documents at which point that file has been deleted.

There seems to be no rhyme or reason as to which
scenario is going to happen when I want to
delete a file. Has anybody dealt with this
before? …… Is it possibly some kind of setting
that’s not set correctly? …… I just want to
press delete and have Jaws ask me if I’m sure I
want to delete as I’ve always done in the past.



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