Did you try running a JAWS repair
(on version 18)? This procedure fixed JAWS crashes I
was encountering earlier this year. I’m still
experiencing crashes, but they seem to be related to
very specific situations.
Actually, I have been having this same problem
with the last 4 updates. When I am using JAWS 18
on my Windows 10 machine, it will work fine for
a while; however, JAWS suddenly crashes without
notice. It always happens when I am using
Microsoft software, including Outlook 2013, Word
2013 and Internet Explorer 11.
The problem first occurred in the early versions
of JAWS 18, then it was fixed in a few builds,
then it started occurring again around January
or February. The latest update worked fine for
about 2 hours, so I thought they had it fixed
again, but then it crashed.
When JAWS 18 crashes, I cannot seem to generate
an error report and other screen readers won’t
work properly either, so I have to turn off my
PC and turn it on again with the on/off button.
JAWS 17 works fine all the time, so I am
unloading JAWS 18 and launching JAWS 17 until I
can get this fix.
Any help will be appreciated.
Thanks in advance,