Re: Broken Quick Settings


Ted and Joni,

Just curious. Can each of you answer whether you installed JAWS 13 from a
DVD or the downloaded executable from FS, - or - did you accept it as an
update? I'm just wondering since I had nothing like this happen with my

And once again I silently thank FS for changing the name from JAWS Option to
Quick Settings. The subtle tweak was lost on me -- and the rationale as

Dave Carlson
Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area

----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...>
To: "The Jaws for Windows support list." <jfw@...>
Cc: "Ted Lisle" <tlisle@...>
Sent: Monday, November 21, 2011 09:18
Subject: RE: Broken Quick Settings

Well, Joni, I'll send this home and give it a whirl. For the life of
me, I can't see how I broke it, but it may have happened on the initial
installation try. That was a little strange. Instead of going through
the full routine, it did the syncopated clock, then told me it had made
changes and to reboot. I was a little skeptical, but saw the new
version number. The next day (yesterday), I did try a new installation,
which took me to the repair, modify, Etc. I chose repair; didn't help.
Maybe I should try it from the hard drive. That's how I did it here.

-----Original Message-----
From: jfw-bounces@...
[mailto:jfw-bounces@...] On Behalf Of Joni Colver
Sent: Monday, November 21, 2011 8:03 AM
To: The Jaws for Windows support list.
Subject: Re: Broken Quick Settings

Ted, I just sent a message about this problem. The download to fix it

----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, November 21, 2011 7:54 AM
Subject: Broken Quick Settings

Here's a strange one. Since upgrading my home machine to the last
build, Quick Settings no longer works. It works fine at the office.
The former was upgraded first from the DVD, and then the Internet
download. The latter went straight from 10 to the latest build of 13.
When I try to access Quick settings, I get a quirky error message about
the inability to access Ms XML 6.0. I tried repairing the installation
to no avail. Now that I remember, I installed from the thumb drive,
which had always worked before. Anyone ever seen this kind of thing?

Wish I could easily replicate the message, but it's difficult to copy
and paste. It's just an overlay, which disappears when you press okay,
and Virtual Viewer (or results viewer, as they call it now) doesn't
capture it. Performance seems otherwise unimpaired.


Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X
2054; Fax: (502) 564-2228.

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