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You should submit feedback for this.
Then call the disability hotline. As it is going to be very hard
to diagnose and probably is going to require a reinstall witch may
or may not fix the problem...
On 7/5/2017 11:00 PM, denis.sariyannis@...
I'm facing a very strange problem with JAWS 18.0.2945 and
Windows 10 (Creators update).
When I start my laptop the Windows sign-up screen appears and
JAWS gets started. The first problem is that I can't navigate
through the elements on the screen by pressing the Tab key. JAWS
just says "Tab" with a huge delay and nothing more. Using the
touch screen I can go through the things on the screen but JAWS
is very slow. When I press another key on the keyboard the focus
jumps into the password field which is good. I can even navigate
with Tab now but every announcement from JAWS comes with a huge
delay. It takes a second or two after pressing a key. So I sign
up and the desktop appears. Usually JAWS works fine now but
sometimes the extreme slugishness follows JAWS through all
things I do.
With NVDA or Narrator these problems do not exist and it works
well. So there isn't a process that slows down the whole system.
The delay after pressing a key is also very static so its not a
Even more strange: At the sign-up screen where JAWS reacts so
slowly I can start Narrator. As soon as Narrator is running
JAWS works well without any issue. But of course NARRATOR and
JAWS are speaking simultaneously and so that isn't a solution.
;) When I turn Narrator off JAWS again acts badly like I
I ran the JAWS setup again "/type repair" but it didn't help.
Do you have any idea? Is there something I could try? I want to
avoid reinstalling Windows.
Thank you very much for your help!