Re: Can't close programs or shut down computer/Help please?


Carolyn Arnold <4carolyna@...>
 

Good, and the tips given here give me encouragement that
maybe it won't be that bad in the future.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Laura Richardson
Sent: Tuesday, June 6, 2017 3:59 PM
To: main@jfw.groups.io
Subject: Re: Can't close programs or shut down computer/Help
please?

Carolyn,

I did get help from others on this list. I shut down those
programs through the task bar and then was able to shut down
the computer correctly. When I turned it on this morning
everything seems to be working as it should ......
Fingers crossed (smile). Thanks for your support.

Laura


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Carolyn Arnold
Sent: Tuesday, June 6, 2017 2:40 PM
To: main@jfw.groups.io
Subject: Re: Can't close programs or shut down computer/Help
please?

I hope you get help, Laura. So far, when that happens to me,
I call on my husband if in the room, otherwise, Windows X,
U, U. That is not the greatest thing, but what else can I
do, when I get stuck like a bee in a spider web.

Best from,

Carolyn


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Laura Richardson
Sent: Monday, June 5, 2017 11:33 PM
To: main@jfw.groups.io
Subject: Can't close programs or shut down computer/Help
please?

Hello,



Using Windows 10, MS Word 2016 and Jaws 18 .. Pressing alt
plus f4 will not allow me to close Outlook and will not
allow me to shut down the computer.
Can anybody help?



Laura

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