Re: Can't close programs or shut down computer/Help please?


Carolyn Arnold <4carolyna@...>
 

My problem has been more in Word.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Laura Richardson
Sent: Monday, June 5, 2017 11:57 PM
To: main@jfw.groups.io
Subject: Re: Can't close programs or shut down computer/Help
please?

I'm able to close Word and other programs with alt plus F4
but I can't close Outlook where my emails are. I did go to
Outlook and try your suggestion but that did not work.



Laura





From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Bill White
Sent: Monday, June 5, 2017 10:51 PM
To: main@jfw.groups.io
Subject: Re: Can't close programs or shut down computer/Help
please?



Hi, Laura. Try using ALT plus the Space Bar. Then Arrow up
to close, and press ENTER. This should allow you to get out
of Word, and back to where your keys work as usual.



Bill White

Billwhite92701@dslextreme.com
<mailto:Billwhite92701@dslextreme.com>



From: main@jfw.groups.io <mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Laura Richardson
Sent: Monday, June 5, 2017 8:33 PM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Can't close programs or shut down computer/Help
please?



Hello,



Using Windows 10, MS Word 2016 and Jaws 18 .. Pressing alt
plus f4 will not allow me to close Outlook and will not
allow me to shut down the computer. Can anybody help?



Laura

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