Re: Can't close programs or shut down computer/Help please?


Laura Richardson
 

I’m able to close Word and other programs with alt plus F4 but I can’t close Outlook where my emails are.  I did go to Outlook and try your suggestion but that did not work.

 

Laura

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill White
Sent: Monday, June 5, 2017 10:51 PM
To: main@jfw.groups.io
Subject: Re: Can't close programs or shut down computer/Help please?

 

Hi, Laura. Try using ALT plus the Space Bar. Then Arrow up to close, and press ENTER. This should allow you to get out of Word, and back to where your keys work as usual.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Laura Richardson
Sent: Monday, June 5, 2017 8:33 PM
To: main@jfw.groups.io
Subject: Can't close programs or shut down computer/Help please?

 

Hello,

 

Using Windows 10, MS Word 2016 and Jaws 18 …… Pressing alt plus f4 will not allow me to close Outlook and will not allow me to shut down the computer.  Can anybody help?

 

Laura

  

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