Re: On Line Banking Update

Lisle, Ted (CHFS DMS)

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.




From: [] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
Subject: Re: On Line Banking Update


Hi Ted,


Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.



From: [] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
Subject: Re: On Line Banking Update


Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.




From: [] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
Subject: Re: On Line Bankingg Update


Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.


I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?







From: [] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
Subject: Re: On Line Bankingg Update


Hi Shannon,


I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.





From: [] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
Subject: Re: On Line Bankingg Update


Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone

On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin

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