Hello David:

I did look in Device Manager! And yes, both drivers are listed. And by the way, when I downloaded and installed the updates from Microsoft, included among them was a specific driver for the particular model of the toshiba laptop but, despite downloading and installing the updated driver, Windows has chosen to keep the Freedom Scientific Mirror Driver as the default graphics driver.

Yes, the monitor does work!

Thank you for your suggestions.

Sincerely:

Dave durber

----- Original Message -----
From: "david" <davidmac1957@gmail.com>
To: <main@jfw.groups.io>
Sent: Friday, June 02, 2017 12:24 PM
Subject: Re: Driver update utility which is useable with JAWS


Hello there, it's probably best to go to the manufacturer's web site,
For any drivers,
Also, did you check in the device manager to see if the video drivers are
there?
Is it possible that the screen is not functioning?
If you installed windows the generic drivers should have been installed.


Statistics are like a bikini. What they reveal is suggestive, but
what they conceal is vital.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Friday, June 2, 2017 6:07 AM
To: main@jfw.groups.io
Subject: Driver update utility which is useable with JAWS

Hello everyone:

Well, the subject says it all. I have recently acquired a Toshiba Laptop,
which is about 4 years old.

I used a talking install of Windows 7 Professional to install said operating
system.

I Then installed JAWS 14.

I have downloaded and installed all the updates for said operating system.

In addition, I installed Java and Flash Player.

Our next door neighbour came in the other day and told me that the
computer's monitor was black.

I downloaded a driver update utility, which indicated that the Freedom
scientific Mirror Driver was being used by Windows 7 as the default video
driver.

Unfortunately, unlike audio devices which might be connected, either
internally or externally to a computer, where you can choose which audio
device is the default sound card, it appears, that the same capability is
not available for choosing which display/video driver should be the default
device.

So far, I have tried two driver download utilities, neither is very
accessible or easy to use with JAWS. One of which, using the JAWS cursor, I
can find and click the "Update Drivers" button but, I cannot insert the
License key to register the program.

The other, I could register the program but, after clicking the button to
start the driver download process, there is a confirmation box which opens
with "yes" and "no" buttons. I tried clicking the "Yes" button with the JAWS
left mouse button, only to be met with the Windows Ding sound. I pressed the
ENTER key, hoping that would acknowledge the confirmation to start the
download, only to be returned to the Desktop.

So, I come to the fund of knowledge, where, hopefully, there are members on
this list, who can suggest/recommend such a utility which, if not 100 %
user-friendly using JAWS, can be used without too much difficulty.

I am hoping that such a utility can detect the correct display/video driver,
download, install it and change the setting in Windows to make sure that the
new display/video driver is the default driver, with the result that
readable text will be displayed on the screen instead of the screen being
black.

Thank you in advance

Sincerely:

Dave Durber








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