Re: On Line Banking


Gerry Ellis <gerry.ellis@...>
 

Hi,

You could try hitting JawsKey and 3 before clicking the final button. That may cut JAWS out of the situation and send the command intended by the button directly to the payments engine.

 

 

 

Take care,

 

Gerry Ellis

 

If you don’t know where you’re going,

How will you know when you get there?

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Tuesday, May 30, 2017 11:39 PM
To: main@jfw.groups.io
Subject: On Line Banking

 

Greetings Group,

I am attempting to make a payment on line from my banking site. After entering the information in the appropriate fields I exit the table and arrow down to a pay bills button. When I press space bar or enter on that button the cursor returns to the amount edit field in the payments table, and the people at the bank tell me I should be getting a confirmation page instead. They indicated that it is a technical issue due to my screen reader.

Any suggestions, please?

Jaws 18, Windows 10, IE, all latest build

Thank you,

Kevin.


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