FIXED Re: forwarding a thunderbird question for another Window Eyes userreading mail as non threaded

Brenda <bjnite@...>

Hi Melissa, Randy and List,

I took randy's advice and called VFO. Keith checked things out and then did a repair or something like that of my jaws installation. After a restart, the TB thread issue was resolved but things were still a little weird, so I did a complete shut down and things seem to be better. I think a few more issues were fixed because now all items in my system tray are read whereas before only a couple items were read.

I did n't realize I needed to go to the VFO page to download the small update, but I will try to remember for next time. Although, calling VFO did the trick.

Hope this helps others who were in the same situation as me.

Now, I'm taking the rest of the evening off from learning Jaws.


On 5/17/2017 4:57 PM, Melissa Stott wrote:
The last small update for Jaws is not in the updates. You will have to go to the website to download it.
From: Randy Barnett
Sent: Wednesday, May 17, 2017 12:30 PM
Subject: Re: forwarding a thunderbird question for another Window Eyes userreading mail as non threaded
Just downloading the installer from VFO wont do it. You have to check
for updates within Jaws. Bring up jaws then go to help then click check
for updates. I had this happen just last week, I had to do a reinstall
of windows and after reinstalling jaws the TB issue returned until I ran
the update utility after it updated Jaws the problem was fixed...
On 5/16/2017 10:09 PM, Brenda wrote:
Hi List,

I do have the latest version of Jaws, I just checked, and if I don't
use the threaded view jaws does not reat the message list.

Using windows 7/64 with latest Jaws and TB.

Is there another setting I'm missing?

Thanks for any help.


On 5/16/2017 11:24 PM, Randy Barnett wrote:
This is a bug in the new version of TB. you have to have the latest
version of jaws to fix it. Or run an older version of TB and turn off
On 5/16/2017 6:32 PM, Dennis L wrote:

Hello List,

I'm trying to transition to Jaws starting with emailing which I am
getting a lot of experience on lately.

I find with Jaws I have to view messages as threaded which I don't

like. Is there a way to read messages as unthreaded. Jaws doesn't

to read the titles unless threaded. Hoping there is a setting to be


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