-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, April 5, 2017 8:55 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional jack instead of USB

Check your speaker/soundcard properties. There should be a "Enhancements" tab (after General and Levels. Make sure there aren't any enhancements selected or checked. On my old Acer laptop whenever that was the case Jaws would sound horrible, as soon as I unchecked them it was fine.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jennifer Jackson
Sent: Wednesday, April 5, 2017 8:51 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional jack instead of USB

Maybe you should not need additional drivers, but something odd is definitely happening with the sound output on my laptop also. With the windows login screen my headphones sound fine, but after I am logged in The sound quality goes down considerably. I am running the newest version of jaws with windows 10 on a fairly new Dell laptop.

This may be an unrelated problem, but it certainly sounds like it might be something in the settings or drivers that is going on when weuse the 3.5 audio output.

Jennifer

On Apr 5, 2017, at 9:36 PM, Sieghard Weitzel <sieghard@...> wrote:

A headset with 3.5mm jack should not need any drivers.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Cristóbal
Sent: Wednesday, April 5, 2017 7:28 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional jack
instead of USB

I don’t' even get that. I've tried two separate headsets with one 3.5MM plug and with one, there's no audio and the other, the sound continues to go through the laptop's speakers. No pop-up or anything. Doesn't show up as a device to select in the sounds playback device combo box.
I have to believe there's a step I'm missing of some sort.
Tried this on both a Dell Inspiron (which I'm in the process of returning due to an unrelated audio issue) and a recently purchased HP Envy X360 laptop. I was at BestBuy picking up a tower and asked the tech at the desk and she said that sometimes a drive needs to be downloaded. I guess. These are pretty generic headsets since their not USB. No brand name or anything. I didn't think they would need a driver. I'm not sure that's really it though. Who knows.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Wednesday, April 5, 2017 4:57 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional jack
instead of USB

My Asus Zenbook also has just one 3.5mm plug, so far it has recognized all headsets or external speakers I plugged in. Whenever I plug something in a window pops up asking me what device I just plugged in and I can select from headset, microphone, external speaker etc. Only once I select will the sound switch.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Cristóbal
Sent: Wednesday, April 05, 2017 2:47 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional jack
instead of USB

Meant to say that it only has one 3.55MM plug.

-----Original Message-----
From: Cristóbal [mailto:crismunoz54@...]
Sent: Wednesday, April 5, 2017 2:47 PM
To: 'main@jfw.groups.io' <main@jfw.groups.io>
Subject: RE: Getting laptop to recognize headset with traditional jack
instead of USB

This headset only has one 3.55MM jack.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Soronel Haetir
Sent: Wednesday, April 5, 2017 2:19 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional jack
instead of USB

I have a headset with two 3.5mm plugs (one for the speakers, one for the mic), my laptop only has the speakers jack. The only things I have to make sure of is that I plug in the speakers and not the mic and make sure that the audio volume is not muted (the headset and on-board audio have separate mixers and so one can be muted while the other is not).

On 4/5/17, Cristóbal <crismunoz54@...> wrote:
I plugged in some regular headphones and the audio does come through.
I don’t know if it’s because of the other headset having a boom mic,
but when I plug that one in, there’s no audio what so ever.

I telecommunicate for my business and need both the mic and audio
function for Skype and whatnot. This is the first machine I’ve had
where there is only one jack port. I have to imagine that this has to
work. The headset in particular has only one jack instead of the
regular two jacks in the past, I would use an adaptor to combine both
jacks into one that I would then plug into the back of a tower.





From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonas Voll
Sent: Wednesday, April 5, 2017 1:41 PM
To: main@jfw.groups.io
Subject: Re: Getting laptop to recognize headset with traditional
jack instead of USB



Audio jack like on some laptops are a 3 ring type headset!

If you need more help email me off list!



Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com <http://www.envisionus.com>

Envision: To improve the quality of life and provide inspiration for
the blind and visually impaired through employment, outreach,
rehabilitation, education and research.



From: main@jfw.groups.io <mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Cristóbal
Sent: Wednesday, April 5, 2017 3:39 PM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Getting laptop to recognize headset with traditional jack
instead of USB



Hello list,

So, I got this laptop that has fewer USB ports than my old one. Thus,
my having to optimize my USB usage. It does have a single jack for
headphones and mic. I figured it would just be a case of plugging the
headset jack and having audio go through the headphones. Of course,
nothing can be so easy…

I’m not getting any sound. Jaws or otherwise. My sighted wife says
that when it is plugged in, the volume indicator does switch
reflecting something also, the microphone indicator does fluctuate
when I speak.

It’s been many years since I’ve used a headset with a jack and in
this case, it’s only one jack instead of the regular two jacks (One
for headset and the other for microphone).

Am I in fact missing a step to enable audio? Tried this both on a
Dell laptop that I initially bought and which I’m returning due to an
unrelated issue and an HP Envy X360 Touch screen machine that I’m still setting up.

Any help would be appreciated.


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