Re: Getting laptop to recognize headset with traditional jack instead of USB


I plugged in some regular headphones and the audio does come through. I don’t know if it’s because of the other headset having a boom mic, but when I plug that one in, there’s no audio what so ever.

I telecommunicate for my business and need both the mic and audio function for Skype and whatnot. This is the first machine I’ve had where there is only one jack port. I have to imagine that this has to work. The headset in particular has only one jack instead of the regular two jacks in the past, I would use an adaptor to combine both jacks into one that I would then plug into the back of a tower.



From: [] On Behalf Of Jonas Voll
Sent: Wednesday, April 5, 2017 1:41 PM
Subject: Re: Getting laptop to recognize headset with traditional jack instead of USB


Audio jack like on some laptops are a 3 ring type headset!

If you need more help email me off list!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.


From: [] On Behalf Of Cristóbal
Sent: Wednesday, April 5, 2017 3:39 PM
Subject: Getting laptop to recognize headset with traditional jack instead of USB


Hello list,

So, I got this laptop that has fewer USB ports than my old one. Thus, my having to optimize my USB usage. It does have a single jack for headphones and mic. I figured it would just be a case of plugging the headset jack and having audio go through the headphones. Of course, nothing can be so easy…

I’m not getting any sound. Jaws or otherwise. My sighted wife says that when it is plugged in, the volume indicator does switch reflecting something also, the microphone indicator does fluctuate when I speak.

It’s been many years since I’ve used a headset with a jack and in this case, it’s only one jack instead of the regular two jacks (One for headset and the other for microphone).

Am I in fact missing a step to enable audio?  Tried this both on a Dell laptop that I initially bought and which I’m returning due to an unrelated issue and an HP Envy X360 Touch screen machine that I’m still setting up.

Any help would be appreciated.

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