Re: Contact for Wells Fargo accessibility issues: copying from Wells Fargo "results" web page.
Douglas C. DeCamp
I too was having terrible problems on Wells Fargo with my Win 7 Jaws 18
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system. Finally gave up & upgraded to Win 10. I can pretty much get everything to work now though I sure don't care for the new screens. Doug
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From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sharon Sent: Wednesday, February 22, 2017 7:59 PM To: main@jfw.groups.io Subject: Re: Contact for Wells Fargo accessibility issues: copying from Wells Fargo "results" web page. I too can no longer do many of the things I used to be able to do on the Wells Fargo site. It just keeps getting worse and worse. Sharon -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford Sent: Wednesday, February 22, 2017 6:41 PM To: main@jfw.groups.io Subject: Contact for Wells Fargo accessibility issues: copying from Wells Fargo "results" web page. Hello Curtis, As I found out to my irritation, Wells Fargo did a major revision to their on-line banking web site. I suddenly could not do many of the tasks that I had previously been able to do with JAWS. JAWS 17 seemed to help, and I also found that Firefox worked better. Below my closing is the contact person I was given by Wells Fargo when I complained about the access issues in their new web design. He is a private accessibility consultant. Good luck, Tim Ford David Ashleydale Operational Risk Consultant / Accessibility Governance Lead WFVC Risk Management Wells Fargo Virtual Channels 333 Market Street, 27th Floor| San Francisco, CA 94104 MAC A0119-271 Tel 415-371-5880 david.ashleydale@... -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Delzer Sent: Wednesday, February 22, 2017 2:01 PM To: main@jfw.groups.io Subject: copying from Wells Fargo "results" web page. My wife uses jaws 18 and before she could just copy the results of the bill pay page after the transactions to the clipboard and paste into notepad or word, but now, it does not work for her. Is there a setting in JFW which has changed it's default between 17 and 18, or, is the update to the Wells Fargo web site screwing it up for her? When she copies to the clipboard, and attempts to paste, nothing gets carried over into the paste action, and after a while, the web page times out for security reasons. Anyone have ideas as to what could be happening? She is not a member of this list so any results anyone comes up with I'll forward to her. THANK YOU ALL! ----- Curtis Delzer, HS. K6VFO San Bernardino, CA
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