Re: Acrobat Frustrations

Soronel Haetir

I do not produce PDF so can't tell you where to look to enable
accessibility (I do know it can be disabled by the creator).

On 2/15/17, Nicole Massey <> wrote:
Yeah, it persists no matter how much I close and re-open a document, and it
happens every time after I run the tagging. I'm thinking something got set
into a different mode, but I haven't been able to find where to switch it
back, if this is the problem.

-----Original Message-----
From: [] On Behalf Of Soronel
Sent: Wednesday, February 15, 2017 2:44 PM
Subject: Re: Acrobat Frustrations

I have encountered some documents like this where closing Acrobat and then
reopening the document takes care of it, others that no matter what I do I
end up having to use OCR.

You might also want to try manually triggering the Change reading options
dialog, it is found under Edit -> Accessibility -> Change Reading Options
(it should usually appear as part of the document opening process but
sometimes Acrobat skips it even for untagged documents).

On 2/15/17, Nicole Massey <> wrote:
I'm having a problem with Adobe Acrobat Standard. When I try to access
a document it only gives me the headers and footers of the document.
I've tried several other things, but nothing seems to remedy this
difficulty. I have to access the document in K1000 to get the content,
and since OCR is an inexact process I can't do proofing work for
spelling if I have to take this direction, so it's something of an
issue. This happens to PDF files I was able to access before, and from
a wide array of earlier versions of Acrobat, so it's not a need to
upgrade issue. Any ideas?
I'm running Acrobat 9, Jaws 17, and Windows 7. This is not Acrobat
it's the full version of Acrobat. All of these are updated to current
specifications, too.

Soronel Haetir

Soronel Haetir

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