Re: JAWS 17 and 18 have some basic inherent flaw.

Tom Behler

I have found Jaws to be increasingly unstable and sluggish with Firefox.

At this point, I'm using Jaws 17 on a 64-bit Windows 7 computer.

Even though my SMA covers me up to Jaws 18, I'm sticking with 17 for now
since I'm not confident Jaws 18 will be any better at least at this point.

Dr. Tom Behler from Michigan

-----Original Message-----
From: [] On Behalf Of Maria
Sent: Friday, December 09, 2016 4:11 PM
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

I have also been very disappointed in the increasing instability of JAWS in
Internet Explorer, especially since Edge isn't even supported at all at this
time. I would be much happier to pay for greater future stability than for
new features that I may never, or hardly ever use.

Maria Campbell

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 12/9/2016 2:59 PM, Gudrun Brunot wrote:
Music to my ears, Tim. Thank you for taking the time and going to the
trouble to put this in a nutshell for us. I know I've been noticing
problems with JAWS and not been able to figure out whether it was
because I wasn't spending enough time reading the training material
from FS or whether it was my configuration or JAWS settings. What I've
had difficulty with is websites where I get stuck in some toolbar and
told that I'm on a tab that I can't get out of, whether I tab,
control-tab, or arrow around. All I can do is close the site and
reopen it. That has been extremely irritating and time-consuming for a
long time.

Yeah for stability.


-----Original Message-----
From: [] On Behalf Of Tim
Sent: Thursday, December 08, 2016 11:20 PM
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you
who want to help things improve with JAWS, I urge you to take the time
to consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the
sluggishness I was experiencing. I also reported that on this list.
At the time, nobody else seemed to be having the problem, and FS said
they had not heard of anyone but me having the problems. Maybe I was
the first, but now it seems obvious the problem is steadily affecting more
and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but
the sluggishness became worse. I tried all beta test versions of JAWS
18, and although it seemed a bit better, eventually J 18 was impacted
to the point that I quit using it.

I completely uninstalled every piece of FS software, other than Open
Book, and did a new install of JAWS 16 from the installation CD. I
have not had any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18,
that it affects different computers at different rates of onset, like
a disease that started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of
It is a state government agency machine, with Semantic encryption and
anti-virus, and Office 2013. Somewhere in our experiences are the
clues towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth
the problems, I will go to NVDA, but not beat myself up any longer
dealing with the performance problems JAWS 17-18 have. My current license
is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would
have to go back to something like JAWS 7, maybe up to 10, but after
that, FS was focusing too much on developing new features, in order to
justify us continuing to work with them.

That said, I also appreciate that Windows and web design has become
vastly more complicated, to come up with all those nifty visual
features, and it has been a constant battle for screen readers to keep
up. JAWS is losing the battle.

My humble suggestion is that Freedom Scientific should accept that
JAWS basic stability and features have now become too unstable for most of
JAWS created the new "feature" of having an automatic reboot of JAWS
when the system senses a lockup. That "feature" is a complete
acknowledgement of how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit
trying new features for a while, and concentrate on stability of what
JAWS already has, JAWS users need to send a clear message to FS, that
we will be willing to accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing
ourselves to get excited about new JAWS versions, but we never were
asked whether we valued new features over stability. I suggest that
it is now time for us to make that clear, that glitz is fine, but not
at the expense of stable performance for our day in and day out use of

Thank you for considering my long rant.,

Tim Ford

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