Re: Repair or reinstall

Alan Robbins

Many times with JAWS 18, I’ll have a drive open in this PC and when I arrow down through the file names it often loses focus. I then need to alt tab away and then back. Sometimes this doesn’t fix the issue. If I close JAWS 18 and open 17 when  having the problem, issue goes away. I’ve even played with the JAWS key and the letter r to adjust various areas of restriction but problem persists. I don’t recall this with the beta versions




From: [] On Behalf Of Sieghard Weitzel
Sent: Saturday, November 05, 2016 3:30 PM
Subject: Re: Repair or reinstall


I would run the repair first, it's easier and if it doesn't fix the issue you can still uninstalla nd reinstall. What is the issue you have?


From: [] On Behalf Of Alan Robbins
Sent: Saturday, November 05, 2016 12:28 PM
Subject: Repair or reinstall


If JAWS is presenting a problem, is it better to run a repair or simply uninstall and then install again?



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