Re: Jaws 17 in Windows 7 right CTRL key sticking

Marquette, Ed <ed.marquette@...>

I’ve seen this before.  It is more of a virtual sticking key.  When other keys are pressed, the system reacts as if, for example, pressing the f key is a depression of alt + f or control + f.  I’ve never had the Windows key stuck, but that’s probably just a fluke.

Sometimes, unloading JAWS solves the problem, but usually, I have had to reboot.

Like others, I cannot say exactly what triggers this behavior, but it tends to happen when multiple windows (5 or more) are open or have been opened simultaneously, and have been left that way for several hours.

Not sure whether this is a JAWS problem or a Windows problem.  It seems to happen across applications.  So, I do not think it is related to any particular application.




From: [] On Behalf Of Brian Vogel
Sent: Wednesday, October 19, 2016 9:18 AM
Subject: Re: Jaws 17 in Windows 7 right CTRL key sticking


Ok, we're not talking about keys sticking then.

My follow-up question is:  Has someone enabled the Sticky Keys feature unintentionally enabled?  It certainly sounds like it could be, though I have no idea why that would affect only the right or left side rather than both.  It's still worth checking in Ease of Access settings.

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