Re: What's Going On With This Link?

Annabelle Susan Morison

From what I understand, the "Supportrequest" link is supposed to activate a
form where you fill out the information, then when you send it, there's a
confirmation that your request is received, then they tell you which
numbered customer you are in the cue, and that there's a specific amount of
time between then and when your request would be answered. By the way,
Mario, if you Email me off list, could you tell me how I could access this
link with JAWS 10?

-----Original Message-----
From: [] On Behalf Of Mario
Sent: Sunday, October 16, 2016 8:15 AM
Subject: Re: What's Going On With This Link?

I also tried the URL and in trying to activate the supportrequest link,
I didn't have a problem. but if you're trying to email support, there's
a send email link above. activate it, your default email client should
launch, ready for a subject and message. don't forget the specs they ask
for in the email.

I usually use the space bar to activate links, buttons, etc. instead of
the enterkey. but that's just me.

-------- Original Message --------
From: Annabelle Susan Morison []
Sent: Saturday, Oct 15, 2016 6:15 PM EST
Subject: What's Going On With This Link?

The link I mean is on the contact page, the one that says "supportrequest".

*From:* [] *On Behalf Of *Kimsan
*Sent:* Saturday, October 15, 2016 12:40 PM
*Subject:* Re: What's Going On With This Link?

I clicked the link you provided and it was working for me.

Normally, when what occurs you describe, I usually do a screen refresh
and all is well.

Kimsan Song

*From:* [] *On Behalf Of
*Annabelle Susan Morison
*Sent:* Saturday, October 15, 2016 10:57 AM
*Subject:* What's Going On With This Link?

I try to click on this link on the Vectormedia Software contact page,
but it doesn't do anything. Instead, it just stays stuck on the main
screen of the contact page. What do I do next? I think this particular
link might be broken. When I clicked on it before, it used to take me to
a page where I could fill out a support request form, but now it doesn't
do anything.

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