Re: control+down arrow getting hung up
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Good thought but not the case. This happens on lots of different emails. I use the down arrow by itself to move down the screen.
From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Mcginnis, Barbara
Sent: Thursday, October 06, 2016 12:23 PM
Subject: Re: control+down arrow getting hung up
Could it be that the e-mail only has one paragraph? If it is only one paragraph, it doesn’t matter whether you use control up or control down or control 5 you read the same paragraph.
I have Windows 10, JFW 17, and Outlook 2013. For the past couple weeks or so I’ve had this problem.
When I press control plus down arrow to read the next paragraph Jaws repeats the paragraph I am on instead of moving to the next paragraph and reading it. I can press the control-down arrow repeatedly and Jaws keeps repeating the same paragraph.
Thanks for any ideas to fix this.