control+down arrow getting hung up


Ralph Supernaw
 

Hi,

 

I have Windows 10, JFW 17, and Outlook 2013.  For the past couple weeks or so I’ve had this problem. 

 

When I press control plus down arrow to read the next paragraph Jaws repeats the paragraph I am on instead of moving to the next paragraph and reading it.  I can press the control-down arrow repeatedly and Jaws keeps repeating the same paragraph.

 

Thanks for any ideas to fix this.

 

 

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