I believe the answer to your problem is to delete your Jaws preferences
folder for Jaws 17. Either all or part of the preferences configuration has
become corrupted. This happened to me, with regard to a Braille setting
that would not hold, last year, in Jaws 16.
I do not remember how to delete the Preferences folder but anyone at Freedom
Scientific can tell you how to do this.
Please note that this is not the same as deleting an application settings
file. The only solution I found was to completely delete the folder. Upon
doing this, you will have to setup your preferences again but, in my case at
least, it was worth the effort just to get my preferred Braille setting to
Good luck and let us know how it goes.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Marquette,
Sent: Thursday, September 22, 2016 12:44 AM
Subject: Key Announcement and JAWS 17
Dear fellow listers:
I have been less than impressed with JAWS 17 and almost daily revert to JAWS
One thing that continues to annoy me is the key announcement problem. I
have checked this at least 5 times, and finally I’m reaching out to see if
someone has any ideas.
Each time I press an access key, such as control, alt, windows, or shift or
any combination of the above, I hear the keys announced.
I don’t mind except when I’m highlighting text. Then, the announcement of
the keys talks over the announcement of the text being highlighted.
I thought this functionality was controlled by going to the JAWS menu,
choosing options, further choosing basics, and tabbing over to key
I go to the “off” radio button. The “off” is definitely checked or
IT MAKES NO DIFFERENCE. I’m ready to scrap JAWS 17 entirely and hope for
something better in JAWS 18.
I am looking forward to the resurrection of the merge utility, albeit under
a different name.
Isn’t it funny how what is essentially a bug fix gets promoted as a feature
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