Re: JAWS and MS Word 2016

Carolyn Arnold <4carolyna@...>

Interesting; I'll check thatm, but also going to the Navigation Pane will do it too.

Bye for now,


-----Original Message-----
From: [] On Behalf Of kelby carlson
Sent: Sunday, September 4, 2016 11:35 AM
Subject: Re: JAWS and MS Word 2016

I got in touch with Microsoft's accessibility center. In case anyone neds this in the future, you need to go to the Trust center and enable the macros; once you do that the problem resolves.

On 9/4/16, kelby carlson <> wrote:
Pressing f6 does not do anything as the whole window appears to be
frozen. When it does do something it simply says "document pain"
repeatedly but without me being able to move or type.

The start screen option is unchecked; that doesn't appear to be the

On 9/4/16, david <> wrote:
Try the following;

1, open word,
2, now press alt+f=file,
3, now shift+tab until you hear jaws say something like, Show the
Start screen when this application starts By default the box is most
likely checked use spacebar to uncheck, now tab to ok button, press

-----Original Message-----
From: [] On Behalf Of
kelby carlson
Sent: Saturday, September 3, 2016 6:57 PM
Subject: JAWS and MS Word 2016


I have just gotten a new PC with MS Office 2016. I have already set
up Word how I want it, including modfiying the trust center so that
files don't open in protected view. However, when I attempt to open a
file that was created on my old laptop, Word opens but Jaws cannot
seem to move around the screen. If I press alt-f4 the document
actually seems to appear properly, but only for a couple of seconds.

Obviously this is a pretty significant problems as I do most of my
work with Word documents. Does anyone know what's going on? I am
using JAWS 17; is there a setting I need to change?

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