Try going into an empty Word document. Hit Alt-W, and tab to Navigation Pane and check it.
toggle quoted messageShow quoted text
Bye for now,
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of kelby carlson
Sent: Sunday, September 4, 2016 11:09 AM
Subject: Re: JAWS and MS Word 2016
Pressing f6 does not do anything as the whole window appears to be frozen. When it does do something it simply says "document pain"
repeatedly but without me being able to move or type.
The start screen option is unchecked; that doesn't appear to be the problem.
On 9/4/16, david <email@example.com> wrote:
Try the following;
1, open word,
2, now press alt+f=file,
3, now shift+tab until you hear jaws say something like, Show the
Start screen when this application starts By default the box is most
likely checked use spacebar to uncheck, now tab to ok button, press
From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of
Sent: Saturday, September 3, 2016 6:57 PM
Subject: JAWS and MS Word 2016
I have just gotten a new PC with MS Office 2016. I have already set up
Word how I want it, including modfiying the trust center so that files
don't open in protected view. However, when I attempt to open a file
that was created on my old laptop, Word opens but Jaws cannot seem to
move around the screen. If I press alt-f4 the document actually seems
to appear properly, but only for a couple of seconds.
Obviously this is a pretty significant problems as I do most of my
work with Word documents. Does anyone know what's going on? I am using
JAWS 17; is there a setting I need to change?