Re: strange keyboard

HH. Smith Jr.

Thanks for your response Bill and Shai

I tried both suggestions. I couldn't find the setting in BIOS after looking with sighted help. The classic view didn't resolve the problem and the FN keys still trying but no success yet.

Pulling what's left of my hair out.

-----Original Message-----
From: [] On Behalf Of Shai
Sent: Wednesday, August 24, 2016 7:38 AM
Subject: Re: strange keyboard

One suggestion would be to look in the control panel under keyboard.
Sometimes there might be a tab which one can press control plus tab to called classic keys which is what you are looking for to disable the keyboard's multimedia mode. You can tab to and check this box to enable this feature. Now, all keys should act as normal. Sometimes this feature is also an fn (function key) setting. You may want to consult the manual or Google.
Hope that helps

On 8/23/16, HH. Smith Jr. <> wrote:
Hello fellow listers,

I bought a new Dell laptop. It is runningWindows10 home and
JAWS17(latest version). The installation went fine; however, there are
some key that will not or cannot work with the insert key i.e.. insert
+ numpad6, numpad, +, 9, and some of the F keys such as F8, F7, F11.
Everything else works fine. I spent a lot of time with Dell support
with no resolution of problem. They ran every test they had in their
toolbox. The laptop passed every test. I then called Freedom
Scientific and they said the keyboard may be in multimedia mode. Does
anyone know about multimedia mode and how to get out of it. Help with
this situation would be greatly appreciated.

Totally baffled

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