Items not being displayed in sent items folder

Ann Byrne

My student is running Office 2010 with Windows 10, JAWS 17. Although her inbox displays items beautifully, the sent items folder shows no items, even when items have been sent and the folder not emptied. In file/options/mail, the item to save sent items in the sent items folder is checked. Is there something else that needs to be tweaked so that her items go to the sent folder?



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