Re: Jaws in a call center environment
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Brent Harding
Hi there. I've been thinking about getting into this line of work as well. I graduated a couple certificates in medical transcribing, but the market really fell out of that because of voice recognition, computers in the doctor's office, etc. I figured that working in a call center type of environment would be a good switch. I'm working with VR in Wisconsin and a job development person, but them and I are all stumped on the issues of Jaws customization, adaptations, etc. There sems to be little info on the net regarding what it takes to have blind people work in this type of environment. We have at least 1 or 2 distributers of Jaws, but nto sure if they do customization work like this. Where should I point the people I'm working with to hpefully make them better able to help me?
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Thanks.
----- Original Message -----
From: "Rob Hill" <rhill35@sbcglobal.net> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Sent: Thursday, October 20, 2011 9:55 AM Subject: Re: Jaws in a call center environment I work in such a setting. We have my phone and computer audio connected through a device. I have been helped trememndously by our in-house tech staff in consultation with the local JAWS distributor to have JAWS workable with or on-line data base. It's taken a lot of customizing, despite the software producer's insistance that the program is JAWs-Ffriendly.
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