Re: windows explorer crashing on win 7 when jaws running


Dave...
 

Kimsan,

I just looked, and in my case preview pane is already unchecked.
Dave Carlson
Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area

----- Original Message -----
From: "Kimsan" <kimsansong@aol.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Sent: Wednesday, October 19, 2011 21:58
Subject: RE: windows explorer crashing on win 7 when jaws running


Try disabling the preview paine.
Windows key e for windows explore, shift tab twice until you hear command
modual toolbar organize button and right arrow until you hear preview pain
and if the box is checked, uncheck it.
Please write back if it works.

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Oscar Corella
Sent: Wednesday, October 19, 2011 9:09 PM
To: jfw@lists.the-jdh.com
Subject: windows explorer crashing on win 7 when jaws running

Hi

Got me a nasty problem I need to solve before the weekend as I have a 2-day
class to take.



New Dell laptop running Windows 7 64bit.

Latest Jaws 12 as well as 13 beta and the problem is the same in both.

If I open windows explorer I am fine till I open a folder that has files in
it. Then explorer crashes and I get error that says

Windows explorer not responding.



This does not happen if jaws is not running.



Any ideas?



Thanks



Oscar

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