Re: windows explorer crashing on win 7 when jaws running

alice dampman humel <alicedh@...>

Will this work to fix another problem, namely that when I go
to seemingly more and more websites, JAWS crashes them, I get
that send error report dialog box or the one that says something
about JAWS scripts called to say, then some words get spelled
out, and when I exit out of those boxes, the whole website goes
away, and I have to start all over? Sometimes if I disable JAWS,
then restart it, it works, but not always. This does not happen
if JAWS is not running in the first place, just as with Oscar's
My system is much older, XP and JAWS 9...
Thanks, and good luck to everybody fixing things!

----- Original Message -----
From: "Kimsan" <>
To: "'The Jaws for Windows support list.'"
Sent: Thursday, October 20, 2011 12:58 AM
Subject: RE: windows explorer crashing on win 7 when jaws running

Try disabling the preview paine.
Windows key e for windows explore, shift tab twice until you hear
modual toolbar organize button and right arrow until you hear
preview pain
and if the box is checked, uncheck it.
Please write back if it works.

-----Original Message-----
On Behalf Of Oscar Corella
Sent: Wednesday, October 19, 2011 9:09 PM
Subject: windows explorer crashing on win 7 when jaws running


Got me a nasty problem I need to solve before the weekend as I
have a 2-day
class to take.

New Dell laptop running Windows 7 64bit.

Latest Jaws 12 as well as 13 beta and the problem is the same in

If I open windows explorer I am fine till I open a folder that
has files in
it. Then explorer crashes and I get error that says

Windows explorer not responding.

This does not happen if jaws is not running.

Any ideas?



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