Re: Trouble authorizing JAWS 12


Joni Colver <earlybird@...>
 

Regarding the issue being discussed about re-authorizing and SMA's, I am
covered now through JAWS 15.

I will probably be back with some questions while trying to learn JAWS 12.
I am happy with its performance so far, but I know there are a lot of
changes I will have to get used to.

Joni

----- Original Message -----
From: "Farfar on Laptop" <dgcarlson@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Thursday, October 13, 2011 3:36 PM
Subject: Re: Trouble authorizing JAWS 12


Joni,
My advice is to always use the www.fsactivate.com site for any new
activations. Never had a problem with it. And now that you've done an ILM
you shouldn't need to use the CD again, since your 20-digit code is
incorporated into your operating system.

Dave Carlson
Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area
----- Original Message -----
From: "Joni Colver" <earlybird@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Thursday, October 13, 2011 12:06
Subject: Re: Trouble authorizing JAWS 12


I just talked to tech support and they resolved the issue. I have JAWS 5 on
my computer. I did download JAWS 12 from the Internet.

They had me go to the fs activate website to do the authorization and it
worked out fine. She did not say why I could not do it the typical way.
Maybe it will work for me when I get 13.

Joni


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