Re: Trouble authorizing JAWS 12


Dave Carlson
Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area

----- Original Message -----
From: "Adrian Spratt" <>
To: "'The Jaws for Windows support list.'" <>
Sent: Thursday, October 13, 2011 12:15
Subject: RE: Trouble authorizing JAWS 12

Thanks for giving us this update. You'll find when installing JAWS 13 that
the authorization that's now in your system will stay in effect for it and
future versions. You won't need to use the authorization disc, although you
should keep it somewhere safe, or go to the website for it. From here on,
you'll need to authorize only if you use JAWS on another system or if you
upgrade your current system, which includes by adding memory.

-----Original Message-----
From: []
On Behalf Of Joni Colver
Sent: Thursday, October 13, 2011 3:06 PM
To: The Jaws for Windows support list.
Subject: Re: Trouble authorizing JAWS 12

I just talked to tech support and they resolved the issue. I have JAWS 5 on
my computer. I did download JAWS 12 from the Internet.

They had me go to the fs activate website to do the authorization and it
worked out fine. She did not say why I could not do it the typical way.
Maybe it will work for me when I get 13.


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