Re: Trouble authorizing JAWS 12


My advice is to always use the site for any new
activations. Never had a problem with it. And now that you've done an ILM
you shouldn't need to use the CD again, since your 20-digit code is
incorporated into your operating system.

Dave Carlson
Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area

----- Original Message -----
From: "Joni Colver" <>
To: "The Jaws for Windows support list." <>
Sent: Thursday, October 13, 2011 12:06
Subject: Re: Trouble authorizing JAWS 12

I just talked to tech support and they resolved the issue. I have JAWS 5 on
my computer. I did download JAWS 12 from the Internet.

They had me go to the fs activate website to do the authorization and it
worked out fine. She did not say why I could not do it the typical way.
Maybe it will work for me when I get 13.


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