Re: Menu choices suddenly limited in IE11

Charles Coe


I do not have office pro yet I have the following menu choices.


File, edit, VIEW,Favorites, Tools, and Help.   


From: Adrian Spratt [mailto:Adrian@...]
Sent: Friday, January 29, 2016 2:57 PM
Subject: Re: Menu choices suddenly limited in IE11


Ah, on tom’s IE11 problem, there may be a reason for the difference, but I haven’t checked with him, now that he’s solved it. I’m wondering if he has a Windows Home system. Mine is Windows Pro. A techy told me today that the solution I posted works for Pro but not very long for Home. For some reason, MS has trickier ways of infiltrating the insidious win10 notification into Windows Home systems.


From: Maria Campbell [mailto:lucky1inct@...]
Sent: Friday, January 29, 2016 5:42 PM
Subject: Re: Menu choices suddenly limited in IE11


I have no such problem, but I keep wondering why so many of us have so many different issues.
For one thing I want nothing to do with Chrome at this time, so that's not a factor with me.
I'm just simply amazed at the level of such differing situations, such as the horrible time Tom Beller has had with IE 11.

Maria Campbell
When the power of love overcomes the love of power, the world will know peace.
--Attributed to Jimi Hendrix

On 1/29/2016 4:32 PM, Adrian Spratt wrote:

After installing the latest release of JAWS 17, I’m getting limited menu access in IE11. For example, if I press the alt key to bring up the file menus, only “file” and “help” are available. With the JAWS cursor, I know edit, favorites, etc., are there, but I can’t access them.


I can get to favorites with alt-a. Here again, however, I encounter this weird binary situation where only two “favorites” are available to me.


I’m having a similar experience with Chrome with the right-mouse-click menu on links. (this undoubtedly explains the problem I had yesterday following Brian’s suggestion for handling PDF files in Chrome.)


I say this all occurred after I installed the current JAWS 17 release, but I’m not sure it’s the cause. I’m pretty sure I went into IE after installing the update and initially had no problems.


I also found this morning that JAWS wasn’t reading character-by-character in Word 2010. Fortunately, I fixed this problem by a combination of Office 2010 repair and a JAWS repair using the .exe file for the current release. However, these fixes made no difference to IE.


For the record, I also ran a Malwarebytes scan, and no problems were detected. Also, I’ve had no Windows updates in the past two days.


I lean toward thinking this is a JAWS problem. Has anyone experienced it and, if so, did you find a fix?


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