After installing the latest release of JAWS 17, I’m getting limited menu access in IE11. For example, if I press the alt key to bring up the file menus, only “file” and “help” are available. With the JAWS cursor, I know edit, favorites, etc., are there, but I can’t access them.
I can get to favorites with alt-a. Here again, however, I encounter this weird binary situation where only two “favorites” are available to me.
I’m having a similar experience with Chrome with the right-mouse-click menu on links. (this undoubtedly explains the problem I had yesterday following Brian’s suggestion for handling PDF files in Chrome.)
I say this all occurred after I installed the current JAWS 17 release, but I’m not sure it’s the cause. I’m pretty sure I went into IE after installing the update and initially had no problems.
I also found this morning that JAWS wasn’t reading character-by-character in Word 2010. Fortunately, I fixed this problem by a combination of Office 2010 repair and a JAWS repair using the .exe file for the current release. However, these fixes made no difference to IE.
For the record, I also ran a Malwarebytes scan, and no problems were detected. Also, I’ve had no Windows updates in the past two days.
I lean toward thinking this is a JAWS problem. Has anyone experienced it and, if so, did you find a fix?