Re: Outlook 2016 Issue
Cindy Ray <cindyray@...>
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Let me say a little more about this. So I tab over to the folders and I go down to my Spam because there is something I need to find. I hit enter on it; then I tab over and the inbox stuff is still what I am seeing. Sorry I did not mention it before.
From: Adrian Spratt [mailto:Adrian@...]
Sent: Saturday, January 9, 2016 10:07 AM
Subject: Re: Outlook 2016 Issue
I’m not sure if I’m missing something here, but this is how to navigate into a folder’s message list. go down the list of folders with first-letter navigation or the down arrow key. Once at the desired folder, press enter, then tab to the list.
I am using Windows 10, Outlook 2016, and JAWS17. I have set up some folders, originally hoping that I could get messages to go there. I never did, but I could move things to those folders, thus not having so much in my in-box. Now I can read the folders, but I can’t enter any of them, nor can I enter my Spam folder, sent folder—none of them. I was wondering what I ought to be checking to see what is wrong. I’ve heard some messages come in that I can’t find; I’m not seeing messages from people I know have sent me some. It is wearing out my patience.
Thanks for your help.
Cindy Lou Ray