Re: wwindows 10 question. upgrading/installing

David Moore

The newest version of the media creation tool is just one file for 64 bit or 32 bit. There are no longer separate ones. Just use the one tool that is available. You will be in good shape. Have a great one.

-----Original Message-----
From: Maggi Ostrowski via Jfw
Sent: Friday, November 27, 2015 1:13 PM
To: 'The Jaws for Windows support list.'
Cc: Maggi Ostrowski
Subject: RE: wwindows 10 question. upgrading/installing

Hi Dave,

When I go to the site to download the Media Creation Tool, I don't get a choice of 32 or 64 bit download as you suggest in your most thorough instructions. I did download the Media Creation Tool but am hesitant to proceed with the Windows update.

Help, please!!

My best,


-----Original Message-----
From: Jfw [] On Behalf Of David Moore via Jfw
Sent: Monday, November 02, 2015 4:47 PM
To: The Jaws for Windows support list.
Cc: David Moore
Subject: Re: wwindows 10 question. upgrading/installing

Hi all.
Here are instructions that will tell you exactly what to do to upgrade to win 10. Ask any questions. Here are all instructions.

Here you go, How to upgrade to Windows 10 with Jaws.
Upgrading to Windows 10 with jaws 16 or 17.
go to:
Download the tool called utility tool, leave it in your download folder.
Download jaws 16.0.4350 or Jaws 17, leave it in your download folder for future use.
Download the Microsoft media creation tool at:
On this web page, Go to download link now 64 bit version or 32 bit version depending on what system you have.
Download the tool and save it to your download folder for future use.
Leave all three of these downloads in your download folder.
Now, if you have not reserved windows 10, please do so.
press enter on the get windows 10 icon in the notification area.
go down the page and fill in your email address ext. this gives you a verification email.
Now, restart your computer.
check for updates, install any updates, restart to make sure you have all the latest updates.
Now you are ready to begin the upgrade to windows 10.
Run the jaws utility tool, this will get rid of any jaws fragmented files and so on from your system.
Tip, after running the F S tool, any time you restart your computer, you will get a message from Jaws saying:.
The mirror drivers are configured incorrectly, press the spacebar on this message.
In w-10, Jaws does not use the mirror drivers, that is the reason for this message.
Next, Run the media creation tool.
yes, for your users account warning.
Choose, update this computer now and press enter.
you are now in an ongoing and updating dialog which says:
Windows 10 is being downloaded, continue using your computer.
This could take anywhere between 30 to 60 minutes, depending on your download speed.
When it is done downloading, it will go through several screens itself updating your computer and will get it ready for windows 10.
Next, there will be a screen asking you to except the license agreement, check the yes and press enter on next.
Again, the program will run through several screens by itself.
Next, press enter on install.
now you will have no speech, this install takes 45 to 60 minutes to complete.
After 1 hour, press the Windows key+enter key to turn on narrator.
Wait for a few minutes if it does not come on right away.
Almost done.
press the next button.
choose express settings.
press the next button.
if done right, in about 10 to 15 minutes, jaws will come on talking on the desktop in your new w-10 PC.
Now, this is very important, uninstall and reinstall jaws 16 or 17.
This will give you the maximum performance in the w-10 environment.
Tips on how to do this.
Go to programs and features, press enter on Jaws 16 or 17.
Say yes, for your user’s account message.
Uninstall Jaws, Keeping shared settings and personal settings.
If the Jaws dialog does not tell you to restart, Turn Narrator on, Windows
key+enter, restart your computer.
Wait the appropriate time for restarting, turn Narrator back on, Windows
Go to your download folder where you have already put the latest Jaws 16 or 17, set up file.
Press enter on the Jaws setup file.
Follow the Jaws prompts, to install Jaws 16 or 17.
After reinstalling jaws, no need for a restart here, jaws will come on talking with all your settings, except for 2 of them.
Redo your shortcut key, control+ALT+j.
Redo the setting to have jaws come on at the log-on screen.
All your other settings will be remembered by Jaws.
For whatever reason if the media tool fails the first time.
Check for updates, restart, and run the tool again.
In w-8.1, this method usually works the first time.
In w-7, you may have to repeat this method two times.
It is a little more difficult going from w-7, to w-10, then from w-8.1 to w-10.
There are more drivers which much be updated by Microsoft for your w-7 computer to upgrade to w-10.
You need no sighted assistance at all.

-----Original Message-----
From: James Malone via Jfw
Sent: Monday, November 2, 2015 9:38 AM
To: 'The Jaws for Windows support list.'
Cc: James Malone
Subject: RE: windows 10 question. upgrading/installing

Hi, I would check on the freedom web site. I would also call the Microsoft support help desk at 1-800-936-5900 and don't press option 1.
Hope this helps.

-----Original Message-----
From: Jfw [] On Behalf Of Kristoffer Gustafsson via Jfw
Sent: Monday, November 2, 2015 6:24 AM
Cc: Kristoffer Gustafsson <>
Subject: wwindows 10 question. upgrading/installing

I don't know if this has been discussed on this list, but I ask this anyway.
I want to try out windows 10 on one of my computers.
It says that I shall get a message when I can update.
I've not gotten such a message.
What should I do?

Then I've Heard that you can burn windows 10 o a dvd/usb memory and install that way.
But how do you do that?
I've got no windows 10 Product key, so how can I install that way if I want to?
Say for example, that my computer carshes. I need to buy a new harddrive etc.
Then I've got no operating system in the computer, so I need to be able to install windows 10 /Kristoffer

Kristoffer Gustafsson
Salängsgatan 7a
tel:033-12 60 93
mobil: 0730-500934

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