Re: Webvisum interfering with Firefox navigation

Carolyn Arnold <4carolyna@...>

For Verizon - way easier to call 1-800-922-0204.

Bye for now,


-----Original Message-----
From: Jfw [] On Behalf Of Adrian
Spratt via Jfw
Sent: Thursday, October 22, 2015 10:05 AM
To: The Jaws for Windows support list. <>
Cc: Adrian Spratt <>
Subject: Webvisum interfering with Firefox navigation

Verizon must have the most annoying website, which is why I avoid going
on it. However, after receiving double my usual bill amount today, I went
online to find out why. Now they require me to update my password to one
they deem more secure. Unfortunately, IE11 recognizes no username or
password fields, so I had to turn to Firefox. Here, those fields do
appear. However, every time I tab, Webvisum help comes up. When I close
out Webvisum, JAWS can't read anything on the page.

Any ideas?
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